Reservation Essentials: Deposits, Online Check-In, and Payment Conditions at Camping Salatà
Planning a stay should feel effortless. This guide to Deposits, Online Check-In, and Payment Conditions at Camping Salatà gives you all the key steps—clearly and in one place—so you can book with confidence, arrive prepared, and focus on your holiday.
Quick answers at a glance:
- Deposit to confirm: 30% of the total reservation by credit card at the time of booking.
- Online check-in: Email sent 7 days before arrival to speed up arrival and complete the remaining payment.
- Local stay tax: 0.66€ per person (over 16) per night, up to 7 nights; changes in law apply automatically.
- Security deposit (accommodations): €100 at key collection or online check-in (card or cash), covering cleaning, damages, unpaid bills, electricity.
- Checks: Not accepted.
How your booking works—step by step
1) Confirm your stay with a 30% deposit
- When you make a reservation, a 30% deposit of the total amount is requested by credit card.
- Reservations are strictly personal and may not be sublet or transferred without prior consent.
- Camping Salatà may accept or reject a reservation based on availability and other relevant factors.
- Minors must be accompanied by parents or legal guardians.
2) Complete payment via online check-in (7 days before arrival)
- Seven days before your arrival date, you’ll receive an email to complete the Online Check-In.
- Use it to finalize the remaining payment and streamline your arrival at reception.
- If any prepayment hasn’t been completed in advance, it will be required at check-in.
3) Understand the local stay tax
- The local stay tax is 0.66€ per person over 16 years old, per night, up to a maximum of 7 nights.
- If the applicable tax changes by law, the new law will be applied automatically.
4) Security deposit for accommodations
- At key collection or during online check-in, a €100 deposit is required (credit card or cash).
- This covers potential lack of cleaning, damages, unpaid bills, or electricity costs.
Payment conditions at a glance
- Deposit method: Credit card at booking (30%).
- Balance payment: Completed through the Online Check-In email sent 7 days prior to arrival; otherwise required at check-in.
- Checks: Not accepted.
- Error correction policy: If an incorrect fee occurs due to an online system error, Terraza Grup may correct it within 48 hours and offer you the choice to accept the adjustment or cancel at no charge.
Check-in and check-out times
- Pitches: Check-in from 12:00; check-out by 12:00.
- Accommodations (e.g., bungalows, studios): Check-in from 16:00; check-out by 10:00.
Capacity, vehicles, and access
- Camping Salatà may deny access if a group or family arrives with more people than the reserved accommodation’s capacity.
- Only one vehicle is allowed per reserved unit.
Modifications, cancellations, and refunds
How to modify your reservation
- Email your written request to info@campingsalata.com.
- Changes depend on availability and current rates.
- If a change isn’t possible, you may proceed under the original conditions or cancel in line with the cancellation policy.
Cancellation policy
- Cancellation by Camping Salatà for reasons attributable to the campsite: the stay is fully refunded (no right to damages).
- No refund for cancellations due to force majeure.
- Cancellation by the guest:
- Up to 15 days before arrival: 100% of the payment/deposit is refunded.
- Up to 7 days before arrival: cancellation fee is 100% of the deposit (30% of the total reservation).
- Within 7 days before arrival: cancellation fee is 100% of the total stay.
Unused services, no-shows, and evictions
- Late arrival or early departure (for reasons not attributable to the campsite) does not entitle you to a refund.
- In case of no-show, the reservation will be cancelled and fees charged.
- Guests who do not comply with rules of good conduct and hygiene may be evicted without refund.
Special member rates and how they affect payments
If you’re an ACSI, ADAC, Campistes Catalans, or MUNDO CAMPISTA member, please note:
- These member rates do not apply to reservations once they’re confirmed via the website.
- Member rates are applied directly at reception upon arrival (presentation of a valid membership card is mandatory) and are not combinable with other offers.
- These rates apply to Confort pitches and are not valid for Basic pitches or Premium Plus pitches with private bathroom; choosing a higher pitch category may involve a supplement.
- Reservations are not accepted for member-rate stays; you must present yourself directly at reception to apply the rate.
- If you pay the full reservation amount in advance, the difference cannot be refunded when applying a member rate on arrival.
For full details, review the dedicated page: ACSI, ADAC and MUNDO CAMPISTA members.
Quick reference table
| Step | What to expect | Amount / Timing | How it’s paid |
|---|---|---|---|
| Reservation | Deposit to confirm | 30% at booking | Credit card |
| Online Check-In | Complete remaining payment | Email sent 7 days before arrival | As instructed in online check-in |
| Local stay tax | Legal nightly tax | 0.66€ per person (>16) per night, max 7 nights | Added per law |
| Security deposit (accommodations) | Covers cleaning/damages/unpaid bills/electricity | €100 at key collection or online check-in | Credit card or cash |
| Check-in (pitches) | Access to pitch | From 12:00 | — |
| Check-in (accommodations) | Access to accommodation | From 16:00 | — |
| Check-out (pitches) | Departure time | By 12:00 | — |
| Check-out (accommodations) | Departure time | By 10:00 | — |
Practical takeaways
- Book online and pay the 30% deposit by credit card to secure your dates.
- Look out for the Online Check-In email 7 days before arrival to finish payment and speed up your check-in.
- Budget for the local stay tax: 0.66€ per person over 16 per night (max 7 nights).
- If you’ve booked an accommodation, prepare the €100 security deposit (card or cash).
- Need to adjust dates or accommodation type? Email info@campingsalata.com; changes depend on availability and current rates.
- Know your cancellation windows to protect your deposit or stay cost.
- Want to use ACSI/ADAC/Campistes Catalans/MUNDO CAMPISTA rates? Do not book online—present your valid membership card directly at reception on arrival; conditions apply and these rates aren’t combinable with other offers.
- Arrive at the right time: pitches from 12:00, accommodations from 16:00.
- Remember: checks are not accepted.
FAQs (fast answers)
What deposit is required at Camping Salatà?
A 30% deposit of the total reservation is required by credit card at the time of booking.
When do I complete my payment?
Seven days before arrival, you’ll receive an Online Check-In email to complete the remaining payment. If it isn’t done in advance, prepayment is required at check-in.
How much is the local stay tax?
0.66€ per person over 16 years old per night, up to 7 nights. If the law changes, the updated rate applies automatically.
Is there a security deposit?
Yes. For accommodations, a €100 deposit is required at key collection or during online check-in (credit card or cash).
Do you accept checks?
No. Checks are not accepted.
Can I change my reservation?
Yes, by emailing info@campingsalata.com. Changes depend on availability and current rates.
What is the cancellation policy?
- Up to 15 days before arrival: 100% refund of payment/deposit.
- Up to 7 days before arrival: 100% of the deposit (30% of total) is charged.
- Within 7 days before arrival: 100% of the total stay is charged.
Do member rates (ACSI/ADAC/etc.) apply to online bookings?
No. They’re applied directly at reception on arrival and are not combinable with other offers or confirmed website reservations.
Conclusion
With these reservation essentials, you’re ready to book smoothly and arrive prepared. For the full policy details, see the Terms and Conditions. When you’re ready to plan, explore our Pitches, Bungalows, Glamping, and Studios.
Ready to enjoy the Costa Brava? Book your stay at Camping Salatà today and complete your Online Check-In as soon as it arrives to start relaxing sooner.